1. Introduction Welcome to Zirachi Company Limited. By accessing our website and purchasing our services, you agree to be bound by these Terms and Conditions.
2. Services Zirachi Company Limited provides IT support, consulting, and maintenance services. We strive to provide the highest quality service, but we cannot guarantee that every technical issue can be resolved, particularly in cases of severe hardware failure or pre-existing damage.
3. Payment Payment for services is due upon checkout for virtual products or upon invoice receipt for custom consultations. We reserve the right to suspend services for unpaid accounts.
4. Liability Zirachi Company Limited is not liable for any data loss that occurs during the repair or maintenance process. It is the customer’s responsibility to ensure their data is backed up before service begins. In no event shall Zirachi Company Limited be liable for incidental or consequential damages.
5. User Responsibilities You agree to provide accurate information regarding your hardware and software environment. For remote services, you agree to grant our technicians access to your device for the duration of the service.
6. Governing Law These terms shall be governed by the laws of Republic of Kenya.
